Support coordination

What it means for you


A tailored plan

Support Coordination is designed to support participants and families to get the best outcomes from their NDIS Plan. At Sunnyfield, the Support Coordination team works in consultation with participants to optimise the usage of their NDIS funds by advising them about the flexibility within their plans and by connecting them to a range of service providers based on individual needs and goals. You’ll understand how to: 

Identify housing solutions for Supported Independent Living

Receive support in the event of a crisis or change of circumstances

Connect with disability and allied health service providers as well as mainstream organisations

Build capacity to exercise choice and control

Why Sunnyfield


How it works


Identify and present a range of suitable options for you in the NDIS marketplace.


Coordinate Service Agreements and liaise with service providers.


Keep track of your plan to ensure your NDIS funds are used effectively.


Provide the NDIA progress reports and prepare for your plan review meetings.

Meet the team

Our experienced team of Support Coordinators are on hand to support you during this changing environment.

Spoken languages


Need a translator?

If English isn’t your first language, we have Support Coordinators who speak fluently in the following languages:

Mexican Spanish



Have a question about Support Coordination?

What does a Support Coordinator do?

A Support Coordinator will help to connect you with all the individual services outlined in your plan, helping you to get the best out of your NDIS funding. Find out how the Sunnyfield Support Coordinators helped Maya and Moses to find the right supports.

What is Capacity Building?

A support that enables you to build your independence skills and capacity so as to reduce reliance on funded supports. Visit our Services page and find out more about our capacity building supports.

What is the difference between Support Coordination and Case Management?

Case Management is similar to Support Coordination in that it assists you to link with providers. Support Coordination is different to Case Management in that it is more about building your capacity, supporting you to become more independent.

What is the difference between a Support Coordinator and a Local Area Coordinator (LAC)?

The LAC program is a time limited support that works with the NDIA to build your plan and to start you on your NDIS journey.

The Support Coordination role is a funded support that will appear on your plan as a Capacity Building Support. The amount of time your coordinator has to work with you will vary for each participant, depending on the budgeted amount. Your support coordinator will work more closely with you to assist you to use your plan to meet your needs and to navigate the NDIS systems.

What does a Plan Manager do?

A Plan Manager is responsible for the financial/administrative side of a participant’s NDIS Plan. For example, the Plan Manager is responsible for organising payments, processing claims and invoices and tracking budgets. If you require plan management services, your Support Coordinator can help you to arrange this.

Does having Support Coordination reduce the funding available for other supports in my plan?

No. Support Coordination is included in a participant’s NDIS Plan in addition to other supports. Visit our NDIS page for more information on the NDIS funding.

Start the conversation today

Get in touch with our team and we’ll help you identify the right supports to reach your goals.

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