Sunnyfield is committed to upholding the principle that all clients, residents and supported employees are able to live and work in an environment that is free from abuse, assault or neglect. Sunnyfield has zero tolerance for abuse, assault or neglect and all allegations and incidents are acted upon quickly and effectively, ensuring confidentiality at all times, subject to legally imposed reporting obligations.

Sunnyfield’s policy and procedures ensure a uniform approach is applied to all allegations of abuse, assault or neglect of Sunnyfield clients, residents or supported employees. Sunnyfield’s Response Team members are representatives of all operational divisions of Sunnyfield and undertake specific training with the NSW Ombudsman and other appropriate registered training organisations. It is a requirement for all Sunnyfield staff to report any allegation of abuse, assault or neglect directly to the Sunnyfield Response Team.