Sunnyfield is committed to pursuing service delivery excellence and quality in all aspects of our business, and to implementing components of the NDIS Quality and Safeguarding Framework.
Service delivery excellence
Sunnyfield complies with the requirements of the NDIS (Provider Registration and Practice Standards) 2018 as well as rules for providers overseen by the NDIS Quality and Safeguards Commission. Sunnyfield is certified as a NDIS provider on the basis of our compliance with the practice standards and rules.
Sunnyfield Enterprises also complies with the National Standards for Disability Services (NSDS) and our Enterprises division undergoes annual monitoring audits against the NSDS standards.
Sunnyfield’s Quality Management System complies with the ISO 9001: 2015 standard, and our policies and procedures reflect our commitment to delivering high quality support services and ensuring the safety and well-being of clients and staff.
Details of the NDIS Commission’s role and the NDIS practices standards and rules are available on the commission’s website www.ndiscommission.gov.au
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- Vision, Values and Mission
- The Sunnyfield Way Policy
- Person-centred Active Support Policy
- Code of Conduct Policy
- Quality Policy
- Work Health and Safety Policy
- Sustainability Policy
- Complaints, Feedback, Whistleblower and Disputes Policy
- Prevention of, Responding to Allegations of Abuse, Assault or Neglect of Clients
- Compliance Policy