Terms & Conditions

General Information handling and management

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General information

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Information usage

Sunnyfield collects personal information to support service delivery and fundraising activities. Information may include name, address, email address, telephone number, and transaction details.

An individual can withdraw their consent for being communicated with at any time by completing our Feedback Form.

Sunnyfield only uses personal information/images for the purposes for which the information/images were collected (for example, to provide services or support to a person), related purposes where the individual would reasonably expect us to use the information/image for that purpose, other purposes for which we received consent or otherwise as permitted by the APPs.

We may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type and other data and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).

Third parties

Sunnyfield does not give information about a person to other organisations, government agencies or anyone else unless one of the following applies

  • The person has consented
  • The person reasonably expects us to or we have told them we will
  • It is required or authorised by law
  • We believe the disclosure is necessary to prevent or lessen a serious and imminent threat to somebody’s life, health or safety; or
  • In other circumstances permitted by the APPs (for example, if we reasonably believe the disclosure is reasonably necessary for law enforcement purposes)
Credit card security
Donations you make to Sunnyfield using our online donation form are secured. Your connection to our donation page is encrypted, which means that your personal information, including credit card number, name and address cannot be viewed by a third party as the information travels across the internet.
Contact and information accuracy

You can obtain access to the personal information Sunnyfield holds about you, and you can ask us to correct personal information if you believe it to be inaccurate.

If you receive an unwanted email from us, you can click on the link to unsubscribe at the bottom of the email. If the email does not have an unsubscribe link, please reply and ask not to receive future emails. We will process your request within a reasonable time after receipt.  We are not responsible for removing your personal information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.

To request access, a correction or make a complaint, complete our Feedback Form.

The security of your Personal Information is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect.

However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us, or information stored on the Site or our servers, will be free from unauthorised access by third parties such as hackers and your use of the Site demonstrates your assumption of this risk.

Other websites
We are not responsible for the privacy practices of other websites that may be accessed through links from the Sunnyfield website.

We are also not responsible for the privacy practices of other websites that host links to the Sunnyfield website.


Content provided on the Sunnyfield website is for general information only and is not intended as professional advice and should not be used in place of professional advice. The website is controlled by Sunnyfield Support Office, Allambie Heights, NSW, Australia.

All intellectual property in the material contained on this site is owned by Sunnyfield and is protected under both Australian and International law. Users of this site do not gain any interest in that intellectual property and undertake not to do anything that interferes with or breaches those laws or the intellectual property rights in the material.

Neither Sunnyfield nor its authorised representatives make any representation or warranty as to the accuracy, reliability or completeness of the material on this site, or in sites linked to this site. Except to the extent that liability under any statute cannot be excluded, neither Sunnyfield nor its authorised representatives accept any liability (in contract, tort, negligence or otherwise) for any error or omissions in this material or for any loss or damage (direct, indirect, consequential or otherwise) suffered by any person.

Links to other websites

This site may include links to third party sites that are not related to Sunnyfield and over which Sunnyfield has no control. These links are provided for your information and to assist you in acquiring more information and do not indicate any relationship between Sunnyfield and that third party or any endorsement by Sunnyfield of that third party, its site or its products or services. Any third party content included on this site is subject to that third party’s terms and conditions of use.

Links to the Sunnyfield website

Sunnyfield permits and encourages links to its content from other websites, provided that

  • Text only link must be clearly identified as Sunnyfield
  • Links should be checked regularly to ensure they are working and point to www.www.sunnyfield.org.au
  • The presentation of the links should be as to not damage the reputation of Sunnyfield
  • Links should not use Sunnyfield content for commercial or fundraising purposes
  • Sunnyfield reserves the right to revoke consent at any time
  • Sunnyfield is not responsible for materials on host website

Changes to this statement

This statement is subject to change and amended versions will be posted on this website.

Contact us

If you have any questions about your privacy or the terms of use, please complete our Feedback Form or call 1300 588 688.

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