Sunnyfield may claim payment or invoice for support services that were scheduled to be provided but has been given short notice cancellation.
Per NDIS Price Guide a short notice cancellation occurs if you:
(a) do not show up for a scheduled support within a reasonable time; or
(b) give less than two business days' notice for support that is less than eight hours continuous duration and the total price for the support is less than $1000; or
(c) give less than five business days' notice for any other support.
If you repeatedly fail to provide notice, Sunnyfield may suspend or stop providing support services.
