Tell us what you think! Sunnyfield’s Annual Client and Customer Satisfaction Survey is open!
Sunnyfield is committed to quality service delivery and client satisfaction. Each year Sunnyfield surveys its clients and customers to gain an understanding of what we are doing well and what we can do better.
Last year, we heard we needed to improve our communication and that some of our locations were not ideal. As a result of this feedback, we have introduced regular newsletters for many of our services and completed a complete property review with many refurbishments and improvements in locations across the state.
We encourage all clients and customers to complete the survey. It is your opportunity to tell us what you think!
Annual Client and Customer Satisfaction Survey is open
When is the survey open and when will it close?
The survey is open now and will be available for all Sunnyfield clients and customers to complete from 1 July through to 31 July 2025.
Can you or any client/customer be identified through the completion of the survey?
No. The survey is non-identifiable/anonymous.
How can you complete the survey?
Surveys can be completed:
· Online – go to: XXXXXXXXX
· By video – go to: XXXXXXXXX · By paper – To request a paper copy of the survey to be mailed to you, please call 1300 588 688 or email enquiries@sunnyfield.org.au with the following information:
o Your name
o Your address
o Your contact phone number
· By attending a support session to assist with survey completion – go to XXXX to register for a support session today.
Do you or someone else want support to complete the survey?
There are several support options available should any client or customer want support to complete the survey. They include:
1. Requesting support from your key contact at Sunnyfield
2. Registering for one of our in-person or online support sessions – go to XXXXXX
3. Asking the Customer Experience team how they can support you or someone else by emailing: enquiries@sunnyfield.org.au.
Have questions?
If you have any questions about the survey or the support available to complete it, please call 1300 588 688 or email enquiries@sunnyfield.org.au.