Sunnyfield COVID-19 update


March 14, 2022

Sunnyfield Services Update

Sunnyfield has a dedicated Pandemic Response Group that is working diligently to triage all reported positive COVID-19 cases. Self-isolation and testing requirements change often. To avoid confusion, Sunnyfield follows the official published information from Government sources.

Easing government restrictions

The NSW and ACT governments have both updated their public health orders. All COVID related attendance density restrictions have been removed, which means our Community Services, Shared Living and Employment Services locations will no longer restrict attendance to group activities due to COVID-19.

Clients, staff and visitors will not be required to scan QR-codes for check-in, however Sunnyfield will maintain the requirement for staff and visitors to wear face masks in indoor settings where clients are present.


In alignment with government health and NDIA advice, all Sunnyfield staff, supported employees, and contractors are required to be up-to-date with their vaccinations.

  • For most people over 16 years of age this means getting their vaccine booster dose after three months but before six months from the date of their second vaccine dose.
  • For severely immunocompromised people and those who have had COVID-19, please see the ATAGI statement for variations to this recommendation.
  • Staff who work in NSW are required to have three vaccine doses by the later of 12 April 2022 or six weeks from the due date of their third dose (due date is 13 weeks after your second dose).

Reporting positive Rapid Antigen Testing (RAT)

Under NSW and ACT Health guidelines a positive RAT must be reported.

  • The responsibility of reporting a positive RAT remains with the nominated person responsible.
  • Where a resident is unable to independently complete the information on the Service NSW Portal, upon receiving consent from the nominated person responsible, Sunnyfield will register the result on behalf of the resident.
  • Click here to register a positive RAT with Service NSW
  • Click here to register a positive RAT with ACT Health.

Rapid Antigen Tests for Commonwealth Concession Card holders

The Department of Health has launched an initiative for eligible Commonwealth Concession Card holders to access up to ten free Rapid Antigen Tests over a three month period through community pharmacies using:

  • Commonwealth Seniors Health Card
  • Department of Veteran’s Affairs Gold, White or Orange card
  • Health Care Card
  • Low Income Health Card
  • Pensioners Concession Card

For more information, click here.

Community Services and Employment Services

In alignment with NSW Health advice, Sunnyfield Community Services Hubs will maintain COVID-19 safe practices including:

  • Requiring everyone to wear a mask indoors
  • Maintain a social distance of at least 1.5 metres where practical
  • Clients should not attend if they have any COVID-19 symptoms or if they have had a high risk exposure to a positive COVID-19 case.

Clients who are not fully vaccinated will not be able to attend a Community Services Hub or Employment Services facility, however Sunnyfield will be pleased to provide flexible options including online service delivery, Care-at-Home, and individual activities.

Shared Living


In alignment with NSW Health, the following guidelines apply to visitors to Sunnyfield Shared Living services:

  • Two visitors aged over 12 years and two visitors under 12 years within a 24-hour period.
  • Visitors over 12 are to be fully vaccinated and provide proof of vaccination.
  • Visitors to provide evidence of a negative RAT prior to each visit.

Visitors may not enter the service:

  • If they have COVID-19 symptoms.
  • Are awaiting a COVID-19 test result.
  • Have been overseas in the last 14 days (unless isolation and testing requirements have been completed).

To facilitate these guidelines, please complete the online form at least 48-hours prior to visiting the service. If you are unable to complete the form online, please contact the Service Coordinator.

Rapid Antigen Testing for residents – Family gatherings

In alignment with NSW Health advice, the following changes have been introduced:

  • If a resident is leaving a service to attend a family gathering, upon return to their Shared Living home, they will have a RAT on days 2, 4 and 7 after they return
  • RAT’s will need to be provided by the nominated person responsible
  • If a resident develops any COVID-19 symptoms, a PCR test will be required and the resident will need to self-isolate.

We are seeing this through with your support

Together we can ensure supports and services continue to be provided in a safe manner, while we respect the individual rights of all people, including rights to self-determination and decision making.

If you need Sunnyfield’s support please do not hesitate to contact us, either through your Service Manager or Service Coordinator, by calling 1300 588 688, or by email

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